Privacy Policy

At Rajeevana Private Limited, we believe every family and business deserves access to clean, safe, and refreshing drinking water. Established with a commitment to purity and customer trust, our journey started as a small bottling unit in Maharshi Mahesh Yogi Ward, Jabalpur.

Today, Rajeevana Private Limited proudly serves thousands of homes, offices, and commercial spaces with high-quality packaged drinking water backed by modern purification systems and professional service.

We value the trust our customers place in us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you use our website, contact our team, place orders, or interact with our services.

1. Information We Collect

a. Personal Information

When you place an order, contact us, or request support, we may collect:

• Full Name
• Email Address
• Phone Number
• Delivery Address
• Billing Information
• Order Details
• Payment Information (processed securely through trusted payment gateways)

b. Automatically Collected Information

While browsing our website, certain technical information may automatically be collected:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Pages Visited
• Date & Time of Access

This information helps us improve website performance, customer experience, and security.

2. How We Use Your Information

• To process and deliver water orders
• To provide customer support and respond to inquiries
• To send order confirmations and delivery updates
• To improve website functionality and service quality
• To maintain security and prevent fraudulent activity
• To share promotional offers and updates (only with your consent)

3. Cookies & Tracking Technologies

Rajeevana Private Limited uses cookies and similar technologies to improve website functionality, remember customer preferences, and analyze website traffic.

You may disable cookies through your browser settings, though some website features may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Limited information may be shared with trusted service providers for:

• Payment Processing
• Order Delivery
• Website Hosting
• Customer Communication
• Analytics & Website Performance

All service providers are required to maintain strict confidentiality and protect customer information.

5. Data Security

We implement suitable security measures to protect your information against unauthorized access, misuse, alteration, or disclosure.

Although we use industry-standard protection methods, no online system can guarantee complete security.

6. Data Retention

Personal information is retained only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, and resolve disputes.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your information where legally permitted
• Withdraw consent for marketing communications
• Request details regarding how your information is used

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

9. Policy Updates

Rajeevana Private Limited may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

10. Contact Us

Rajeevana Private Limited

Address:
1305/1, Jai Prakash Nagar,
Maharshi Mahesh Yogi Ward,
Jabalpur, Madhya Pradesh – 482004

Phone:
+91 78287 48321

Email:
hello@rajeevanawaters.in

Working Hours:
Mon – Sat: 8:00 AM – 8:00 PM

Rajeevana Private Limited remains committed to delivering safe, purified, and high-quality drinking water with transparency, reliability, and customer satisfaction at the core of our services.